At Healing Paws Veterinary Center yesterday, what started as a stressful emergency turned into one of those moments that reminds us how special a community can be.
A dog arrived with a metal car harness carabiner that had penetrated through his paw and become completely stuck. He came in painful, frightened, and panicked. His owner called ahead while nearby, and our team immediately told them to come straight over.
After examination, it became clear there was no safe way to remove the clip without cutting it off.
That’s when Caroline from our team ran across the street to Mount Kisco Supply to explain the situation and see if they had something strong enough to cut through the metal safely.
While she was explaining what was going on, Andrew overheard the conversation and immediately said:
“Say no more, I’ll bring every option.”
Andrew, Owner of Mount Kisco Supply
He jumped in his car and drove over with a selection of cutters and heavy-duty shears so we could find the safest tool for the job.
By the time he arrived, Dr. Lindsey Thomas, Dr. Valerie Carril, the nursing team, and even two local high school work-experience students were all working together around the treatment table. The dog had been safely sedated and was finally much calmer.
Andrew quickly identified the best tool for the situation, opened it up for us, and even offered to leave it with the hospital to help. (We happily paid for it — some things are worth supporting.)
The team was able to carefully cut through the carabiner, remove it from the paw, and thoroughly clean and flush the wound.
Thankfully, the dog is doing great.
“Home Depot or Lowe’s isn’t doing that. Andrew immediately understood exactly what we needed and how to help. We’re incredibly lucky to have such great small business neighbors nearby. This is what supporting local businesses is all about — helping each other when it matters.”
Dr. Lindsey Thomas reflected afterward
Veterinary medicine is never just about medicine. Sometimes it’s teamwork, quick thinking, kindness, community connections, and people showing up for each other without hesitation.
“Andrew was fantastic. The dog is doing great, made a bunch of new friends, got a few treats, and a lot of love.”
Dr. Valerie Carril added
Yesterday was a really good reminder of that.
The owner later told us:
“The team was amazing. This would have cost a fortune at an emergency hospital.”
-The dogs owner
We 10/10 recommend Mount Kisco Supply – Hardware & Building Supply Center for being an incredible neighbor and stepping up without hesitation when we needed help most.
369 Lexington Ave, Mt Kisco, NY 10549
(914) 666-5151
